Coronavirus Statement


January 2022



We are delighted to announce that the Hotel and Spa are now open.

 

We want you to be reassured about the steps we are taking to ensure staff and guest safety whilst still offering our usual great service during your break. These are just some of the steps we will be taking:

  

Coronavirus symptoms  - All staff will be temperature checked before shift and anyone with symptoms or someone in their household who has symptoms will self-isolate in line with PHE guidelines. Similarly, we would ask all guests to delay their travel plans if showing symptoms and should they become unwell during their stay to act according to the latest Government guidelines at the time. The security and protection of our staff and other guests is paramount.

 

Disinfection Stations - Stations will be provided throughout the hotel for guests and members of staff.

 

We are also aware of many nearby businesses requiring facemasks to be worn and so we recommend you still having them with you.

 

BEDROOM SERVICING

 

Rooms will be serviced daily, however should you prefer not to have this done then please let us know at Reception

  

CANCELLATION 

 

Our cancellation period is 7 days prior to arrival. Should we be unable to re-let the accommodation then the full charge will apply. Cancellation insurance is recommended.

 

DINING 

 

Dinner, served 6pm to 9pm, will take the form of an a la carte menu with a range of both bar food and restaurant style dishes to suit most tastes. This will be served in the main Restaurant and adjoining Hound Tor Suite only. This enables us to have widely spaced tables in a beautiful, airy room with the stunning views up to Haytor Rocks.

 

Daytime dining will be served from 12pm to 5pm in the bar, lounges, terrace or garden. This menu will provide lighter snacks and dishes along with some more substantial meals. We can happily provide you with menus prior to your visit.

 

SPA 

 

The swimming pool, steam room, sauna, hydrotherapy pool and gym are now open and no longer need to be booked in advance. 

 

Treatments -  All of our therapists have carried out Covid-19 training and have relevant certification to endorse this. They will be happy to discuss your requirements during your stay.

 

We appreciate your time in reading this statement and look forward to welcoming guests to Ilsington.


Kind regards


Richard Hassell and Family

Coronavirus Statement


January 2022



We are delighted to announce that the Hotel and Spa are now open.

 

We want you to be reassured about the steps we are taking to ensure staff and guest safety whilst still offering our usual great service during your break. These are just some of the steps we will be taking:

  

Coronavirus symptoms  - All staff will be temperature checked before shift and anyone with symptoms or someone in their household who has symptoms will self-isolate in line with PHE guidelines. Similarly, we would ask all guests to delay their travel plans if showing symptoms and should they become unwell during their stay to act according to the latest Government guidelines at the time. The security and protection of our staff and other guests is paramount.

 

Disinfection Stations - Stations will be provided throughout the hotel for guests and members of staff.

 

We are also aware of many nearby businesses requiring facemasks to be worn and so we recommend you still having them with you.

 

BEDROOM SERVICING

 

Rooms will be serviced daily, however should you prefer not to have this done then please let us know at Reception

  

CANCELLATION 

 

Our cancellation period is 7 days prior to arrival. Should we be unable to re-let the accommodation then the full charge will apply. Cancellation insurance is recommended.

 

DINING 

 

Dinner, served 6pm to 9pm, will take the form of an a la carte menu with a range of both bar food and restaurant style dishes to suit most tastes. This will be served in the main Restaurant and adjoining Hound Tor Suite only. This enables us to have widely spaced tables in a beautiful, airy room with the stunning views up to Haytor Rocks.

 

Daytime dining will be served from 12pm to 5pm in the bar, lounges, terrace or garden. This menu will provide lighter snacks and dishes along with some more substantial meals. We can happily provide you with menus prior to your visit.

 

SPA 

 

The swimming pool, steam room, sauna, hydrotherapy pool and gym are now open and no longer need to be booked in advance. 

 

Treatments -  All of our therapists have carried out Covid-19 training and have relevant certification to endorse this. They will be happy to discuss your requirements during your stay.

 

We appreciate your time in reading this statement and look forward to welcoming guests to Ilsington.


Kind regards


Richard Hassell and Family

Coronavirus Statement


January 2022



We are delighted to announce that the Hotel and Spa are now open.

 

We want you to be reassured about the steps we are taking to ensure staff and guest safety whilst still offering our usual great service during your break. These are just some of the steps we will be taking:

  

Coronavirus symptoms  - All staff will be temperature checked before shift and anyone with symptoms or someone in their household who has symptoms will self-isolate in line with PHE guidelines. Similarly, we would ask all guests to delay their travel plans if showing symptoms and should they become unwell during their stay to act according to the latest Government guidelines at the time. The security and protection of our staff and other guests is paramount.

 

Disinfection Stations - Stations will be provided throughout the hotel for guests and members of staff.

 

We are also aware of many nearby businesses requiring facemasks to be worn and so we recommend you still having them with you.

 

BEDROOM SERVICING

 

Rooms will be serviced daily, however should you prefer not to have this done then please let us know at Reception

  

CANCELLATION 

 

Our cancellation period is 7 days prior to arrival. Should we be unable to re-let the accommodation then the full charge will apply. Cancellation insurance is recommended.

 

DINING 

 

Dinner, served 6pm to 9pm, will take the form of an a la carte menu with a range of both bar food and restaurant style dishes to suit most tastes. This will be served in the main Restaurant and adjoining Hound Tor Suite only. This enables us to have widely spaced tables in a beautiful, airy room with the stunning views up to Haytor Rocks.

 

Daytime dining will be served from 12pm to 5pm in the bar, lounges, terrace or garden. This menu will provide lighter snacks and dishes along with some more substantial meals. We can happily provide you with menus prior to your visit.

 

SPA 

 

The swimming pool, steam room, sauna, hydrotherapy pool and gym are now open and no longer need to be booked in advance. 

 

Treatments -  All of our therapists have carried out Covid-19 training and have relevant certification to endorse this. They will be happy to discuss your requirements during your stay.

 

We appreciate your time in reading this statement and look forward to welcoming guests to Ilsington.


Kind regards


Richard Hassell and Family